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A customer of ours in West Springfield, MA needed help with a very wet basement. She had been having water in her basement for some time now and had a sump pump already but...
Our customer here in Longmeadow, MA contacted us with concerns about an existing issue that hadn't seemed too severe these past few years since about 2015. However just last...
This customer in Springfield, MA contacted us to evaluate the condition and source of the humidity in his basement. According to his knowledge, the basement had never had...
This customer needed some more waterproofing done to his basement, this time we would tackle the walls. You can see in the photos that there is evidence of water damage to...
I am here writing this case study after seeing the history we have had with this customer since 2015. We just serviced his Triple Safe Sump Pump System and when I saw these...
We were contacted by this homeowner in West Hampton who was having trouble with water in her basement. This customer was pretty sure the water was entering her basement at...
This customer-first had a SaniDry installed back in 2017 and we have done service on the unit every year since. This year, the customer called because the dehumidifier was...
Our customer called us with concerns for her finished basement that she was noticing water coming in under the hatchway. She has been using towels to absorb the water during...
One of our team members in the appointment center, Kristal, took the call from a customer in Williamsburg who was having an issue with water in their basement, along with...
This particular homeowner contacted us for the first time recently regarding his home that has been experiencing water leaks in the basement every Spring. Unfortunately this...
The customer was having a problem with there being too much water coming from the basement. There front yard was starting to have some serious water damage from this.
This customer is still somewhat new to living in this particular home. He moved in last year and up until recently he had never had a water issue in his basement. However,...
A customer in Amherst called about having a new dehumidifier system installed in their basement to decrease the humidity and increase air filtration. This customer has been...
A customer in Amherst, Massachusetts called us regarding his existing sump pump systems. The systems were so old that the customer wasn't even sure that they were working....