Job Stories

   When this couple called our Appointment Center, they were looking for a solution to the humidity issue in their basement. Our office sent out a Systems Design Specialist to inspect the home for the customer and recognized the solution was affordable and straight-forward. They needed a Sedona SaniDry to keep humidity levels down! The couple had the Sani-Dry installed, and with the exception of a standard annual service, no longer have to think twice about the state of their basement!

The crew went out to Agawam, MA to help a family with water in their basement and a failed DIY sump pump. The basement was unfinished and never had a water problem until the neighbor had an inground pool installed. The installation rerouted an underground stream to run under the house. Then they noticed water seeping up through the floor in more than one area. They tried installing a DIY sump pump by themselves and it was working at first but then stopped. They then had another sump pump professionally installed, deeper than the original. Again, it worked at first but didn't solve the problem. The concrete never got dry enough for the company to come back and fill the big square hole in with more cement to seal the pump. Our crew went and installed a TripleSafe, WaterGuard, IceGuard,and a discharge line. In the pictures, you can see the ineffective products before we removed them.

This customer first reached out to us because she wanted her crawl space encapsulated.  At that time, the crawl space was insulated with fiberglass. Our System Design Specialist recommended that we install our CleanSpace vapor/moisture barrier as well as our SmartDrain, a SaniDry dehumidifier, and vent covers. 

The Leader Foundation Solutions installation team headed out to Florence to waterproof a basement. The first two pictures were the 'Before' shots. They installed CleanSpace, which is the white poly sheet material shown in the last picture. It is a major part of the waterproofing system, and redirects moisture and vapor coming through the wall into the perimeter drain system they installed, which can be seen in the last picture as well. A TrenchDrain was also put in at the base of the stairs to catch any water that seeps in from the bulkhead, which can be seen in the third picture. They did a fantastic job!

Our crew went out to a couple's home in Florence. They reported high flooding in the basement, even though there was a sump pump installed by another company down there already. Our company found that water was seeping in at the base of the walls. Our crew installed WaterGuard sub-floor drainage to direct water to the newly installed TripleSafe sump pump. The water was then sent through the discharge line, exited via the LawnScape Outlet and away from the home. An IceGuard was also installed to keep the discharge free from freezing and blockages in the winter months.

The crew went out to Ludlow, MA to help out a family that had water coming in through cracks in the basement foundation. The foundation was concrete, and they had water issues for 7 years prior to our work. They didn't have a sump pump or any of our products, so we went out, assessed the issues, and decided on FlexiSpan as the best solution. The FlexiSpan system first seals the crack with a tough, extremely flexible sealant that will stop most of the water from seeping in through the crack. A second line of defense over this sealant is a beveled foam layer, which would drain any small amount of additional seepage down into your drainage system or into a small drywell created under the basement floor. 

This customer contacted us in 2016 while trying to sell his home. The property required replacing the piers that were already in place. Our team installed 12 SmartJacks to support the floor joist system. SmartJacks are steel piers used to stabilize floors and are adjustable. If a home has sagging or bouncing floors above a crawl space then this may be solution to fix that issue. This customer was extremely pleased with the results of this installation.

      When this customer called our appointment center, she requested to have a Systems Design Expert come out to her home to formulate a solution for her wet basement woes. The inspector thoroughly looked at the home, basement and foundation for any issues of mold, water, humidity or instability. He then came up with the perfect solution, individualized to this customer's needs.     Our production crew installed a TripleSafe pump to remove water from the basement and discharge it from the home. This included installing WaterGuard, a WaterGuard Port, IceGuard and a LawnScape Outlet. 

The crew went out to Sturbridge, MA to waterproof a basement. As you can see in the first picture, there was a large amount of flooding on the floor. This was because there was no crushed stone beneath the foundation, which is crucial when building a foundation. The crew installed WaterGuard sub-floor drainage, a SuperSump pump and a TrenchDrain by the bulkhead. They also installed a SaniDry XP dehumidifier which cuts humidity to below 55%, making it impossible for mold to grow!

   This customer called our Appointment Center looking to book an appointment with a Systems Design Specialist. He stated that he had water weeping from the walls, as well as mold in his basement. He also needed to have some windows put in.     Our crew ended up installing seven EverLast basement windows. They also installed 124 feet of CleanSpace Wall System as a vapor barrier to keep the weeping walls at bay and to prevent molding of the basement. He had a TripleSafe pump installed to combat any other water that may seep up through the floor of the basement, with WaterGuard to direct water to the pump and carry it away from the home.