"Thank you so much, Craig, for all the time you spent with me figuring out the problem with moisture in my cellar. I feel bad that you came all this way and generated a possible solution to my problem without creating any business for yourself. Only a very honest person would do that and for your integrity, I thank you! I am grateful for the graphic illustration you created to help me put the pieces together. You made the configuration very clear and I am going to get to it as soon as the bushes get trimmed. Again, Craig, thank you so much. You are appreciated!"